Sales Admin Specialist (m/f/d) – DACH & Export

What to expect:

• Customer Support & Communication: You’ll be the central contact point for our national and international customers. You’ll respond to inquiries quickly, professionally, and with a service-oriented approach – both in writing and verbally, in German and English.
• Communication on Point: You’ll maintain close contact with the field sales team, confirm orders, clarify open issues, and ensure everyone involved is always up-to-date.
• Quotes & Pricing: You’ll create quotes, calculate prices meticulously, and prepare all documents transparently and convincingly for DACH & Export.
• Order Management: You’ll process orders accurately, check them for completeness and correctness, and keep track of all orders.
• Customer Data Management: You’ll maintain national and international customer data, update contacts and agreements – all clean, structured, and organized.
• Order Fulfillment & Logistics: You’ll oversee orders from start to finish, collaborate closely with logistics partners, and ensure deliveries reach our customers on time and without issues.
• Reporting & Insights: You’ll create meaningful reports, document relevant metrics, and provide valuable insights for the team.
• Cross-Department Communication: You’ll work closely with Marketing, Product Management, and Logistics – for example, on campaigns, product updates, or promotions.
• Events & Trade Shows: You’ll support national and international events, trade shows, or dealer meetings, ensuring a professional representation of our brand.

What you bring to the table:

• Skills on Point: You have completed commercial training or a degree in business administration. Experience in inside sales, sales support, or a customer-oriented role, ideally with international exposure, is a plus.
• Keep the Overview: You excel in organizational and coordination skills and bring structure to processes.
• Independent & Precise: You tackle tasks independently, work accurately, and get things done.
• Always in Touch: You strike the right tone – clear, empathetic, and professional, whether on the phone or via email, and you impress with advisory skills, negotiation expertise, and confident demeanor.
• System Pro: ERP and CRM tools are not foreign to you but helpful tools for efficient work.
• Office Hero: You’re proficient in Excel, Word & Co., using them confidently in your daily work.
• Language Pro: You communicate fluently in German and English – both written and spoken. Additional language skills are a bonus.
• Team Player: You enjoy collaborating across departments and bring team spirit to the table.
• Hands-on Mentality: You’re proactive, contribute ideas, and want to grow together with us.